The provision of loaned, demo and exchange equipment has decisive importance, especially in healthcare. As a result, the OEM guarantees its end-customer the smooth-running, uninterrupted operation of the latter’s internal processes. The end-customer is comprehensively supported in fulfilling its obligations vis-à-vis the patient.
ELSG undertakes all the activities arising in managing the contractual partner’s loaned equipment pool. From the request for and dispatch of loan, demo or exchange devices to their collection, the whole process is covered. When necessary, fitness-for-use tests can be carried out, or devices prepared for renewed use.
Equipped with both state-of-the-art standard measuring devices and manufacturer-specific test equipment, ELSG can fulfill all of the contractual partner’s relevant requirements with regard to screening and test methods without any problems.
We offer what was manufacturers and distributors need: the know-how and technology for support and service over a product’s whole lifecycle.
ELSG can rework products as required by the contracting party, and carry out all the required hardware or software upgrades.
ELSG with its resources and infrastructure stands ready to help its contractual partner from the moment a product is launched onto the market until its “end of life”.
As a result of the company’s own internal IT system, ELSG is in a position to guarantee a just-in-time, cost-efficient supply of spare parts.
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Life Science Nord is the innovative network for medical technology, biotechnology and pharmaceuticals in Hamburg & Schleswig-Holstein. More than 260 industry, science and political stakeholders are active member organizations in the Life Science Nord e.V. association and use the strong network to initiate cooperation, develop new ideas and exchange know-how.