Product support:

The long view of safety.

Wer ist ELSG?

ELSG has the infrastructure, experience and resources to support its contractual partner, especially in the healthcare sector, during a product’s entire lifecycle. From the moment a product is launched onto the market until its “end of life”, ELSG with its resources and infrastructure stands ready to help its contractual partner so the latter can concentrate fully and completely on its core competences.

Repair

Equipped with both state-of-the-art standard measuring devices and manufacturer-specific test equipment, ELSG can fulfill all of the contractual partner’s relevant requirements with regard to screening and test methods without any problems.

Maintenance

We offer what was manufacturers and distributors need: the know-how and technology for support and service over a product’s whole lifecycle.

Upgrade

ELSG can rework products as required by the contracting party, and carry out all the required hardware or software upgrades.

Spare parts management

As a result of the company’s own internal IT system, ELSG is in a position to guarantee a just-in-time, cost-efficient supply of spare parts.

Replacement devices

ELSG undertakes all the activities arising in the management of the contractual partner’s loan equipment pool.