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To reach the satisfaction of our customers as main target requires the control of all means of entrepreneurial processes. It needs a high level in planning, coordination, communication and discipline in the technical as well as the organisational field.
The Quality-Management System DIN EN ISO 9001:2000 / DIN EN ISO 13485:2003, maintained since many years, as well as AQAP 130 Certification helps ELSG to meet this target inside the company as well as outside. |
- The aims of our customers are our aims
- We are open to learn and are striving for permanent improvement
- Permanent training of our personnel in technical-, quality- and legal issues is obligatory
- Professional competence and economical operation is our best reference
- We provide customer-specific solutions out of one source
- The basis of the relationship to our partners is co-operation and discretion
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The professional service is embedded in a complete Quality Management System. Each unit passes during the repair multistage quality tests and the exact results are entered in separate test records bound to the type of unit. The test records for each repair order can be looked at and downloaded from the realtime-order tracking in our online European Service System. |
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